Environmental Commitment & Sustainability Statement
Effective Date: 25 September 2026
Last Updated: 25 September 2026
Eco Tech Recycle is committed to a practical, responsible and transparent approach to technology reuse, repair, refurbishment, parts recovery and recycling.
Our aim is to extend the useful life of suitable technology where reasonably practicable, while recognising that not every device can or should be reused.
Eco Tech Recycle is a trading name of Tech Cell Limited.
This Statement explains our environmental approach and the principles we aim to apply across our operations. It does not claim that our activities have no environmental impact or that every device will achieve the same environmental outcome.
Key Points at a Glance
We aim to prioritise suitable reuse, repair and refurbishment opportunities where reasonably practicable.
Not every device is suitable for reuse.
Data security, safety, waste status, locks, condition and legal requirements may determine the final route.
Where whole-device reuse is unsuitable, parts recovery may be considered where lawful and appropriate.
Equipment unsuitable for reuse or parts recovery may require responsible recycling or another authorised downstream route.
We do not claim that every device will be reused or recycled.
We do not currently make blanket claims such as Zero Landfill, Carbon Neutral, 100% Sustainable, 100% Recycled or No Environmental Impact.
Specific environmental claims should be supported by appropriate evidence.
Environmental considerations must not override data security, safety or legal waste requirements.
We aim to improve our environmental practices as our operations develop.
1. Our Environmental Approach
Technology may retain useful life beyond its first owner.
Where reasonably practicable, our approach is to assess equipment and consider appropriate routes such as:
continued use or reuse;
repair;
refurbishment;
redeployment or resale;
parts recovery;
recycling or other appropriate recovery.
The appropriate route depends on the individual equipment and circumstances.
We do not assume that reuse is suitable for every device.
2. Reuse-First Approach
Where equipment is safe, suitable and capable of lawful reuse, we aim to consider reuse opportunities before treating recycling as the only available route.
Depending on the equipment, this may involve:
assessment;
testing;
grading;
fault diagnosis;
repair;
refurbishment;
component replacement;
upgrades;
appropriate software preparation;
data-security processing;
preparation for resale; or
preparation for redeployment.
Where equipment is legally WEEE, applicable waste requirements continue to apply. Internal grading or an intention to repair a device does not by itself determine its legal waste status.
Environment Agency guidance for regulated WEEE treatment identifies preparation for reuse as an important priority where equipment is suitable, while also requiring unsuitable equipment to follow appropriate recycling or recovery routes. GOV.UK
Further information is available in our Recycling & WEEE Policy.
3. Limits to Reuse
Not every device can reasonably or lawfully enter a reuse route.
Factors that may prevent or limit reuse include:
unsafe condition;
severe physical damage;
fire damage;
battery safety;
data-security risk;
failed data erasure;
Activation Lock;
Google FRP;
MDM or organisational management;
unresolved ownership concerns;
finance or lease restrictions;
missing components;
technical obsolescence;
lack of suitable replacement parts;
uneconomical repair;
regulatory restrictions;
waste classification;
POPs requirements; or
lack of a practical lawful reuse route.
Where reuse is unsuitable, another route may be required.
4. Repair and Refurbishment
Where technically and commercially appropriate, repair or refurbishment may help suitable equipment remain in use.
Depending on the device, work may include:
SSD replacement or upgrade;
RAM upgrade;
battery replacement;
screen replacement;
keyboard replacement;
charging-component repair;
component replacement;
cleaning;
refurbishment;
software preparation; and
functional testing.
Repair is not guaranteed to be appropriate for every device.
The decision may depend on safety, technical condition, parts availability, repair cost, data security and intended use.
5. Parts Recovery
Where whole-device reuse is not appropriate, some components may potentially have further use.
Depending on the equipment and applicable requirements, components considered for recovery may include:
screens;
keyboards;
RAM;
storage devices;
chargers;
casing components;
fans;
ports;
boards; and
other usable parts.
Parts recovery is subject to:
condition;
safety;
data-security requirements;
waste status;
POPs requirements; and
other applicable legal requirements.
A component removed from WEEE does not automatically cease to be waste simply because it may have potential reuse value.
Our Recycling & WEEE Policy provides further information about waste status and reuse routes.
6. Responsible Recycling and Recovery
Where equipment cannot appropriately enter a reuse, repair, refurbishment or parts-recovery route, it may be directed to an appropriate recycling, recovery or downstream treatment route.
This may apply where equipment is:
unsafe;
severely damaged;
unsuitable for repair;
obsolete for the available reuse route;
incomplete;
contaminated;
affected by regulatory restrictions; or
otherwise unsuitable for further use.
Where equipment constitutes waste, we aim to use routes appropriate to the relevant waste classification and applicable regulatory requirements.
We do not claim that every material from every device will necessarily be recycled or recovered.
7. Waste Hierarchy
Our operational approach is intended to take account of the waste hierarchy where applicable.
However, the most appropriate route for a particular device must also take account of:
safety;
technical condition;
data security;
applicable waste law;
regulatory requirements;
practical reuse potential; and
the characteristics of the equipment.
A reuse route should not be selected merely to support an environmental claim where the equipment is not genuinely suitable for that route.
8. Data Security and Environmental Decisions
Data security can directly affect whether equipment is suitable for reuse.
A device may be physically functional but unsuitable for end-user reuse while a known material data-security risk remains unresolved.
Where applicable, eligible devices may be processed using licensed Certus data-erasure software.
Reporting may be available where the process is:
applicable;
successfully completed;
appropriately recorded; and
included within the relevant service.
A factory reset alone is not represented by Eco Tech Recycle as certified secure data erasure.
If software erasure cannot appropriately resolve the data-security risk, a different route may be required.
This could include:
storage removal;
secure destruction;
replacement of storage;
an appropriate downstream route; or
another secure outcome.
Environmental objectives do not override data-security requirements.
Further details are provided in our Data Erasure & Data Security Policy.
9. Batteries and Environmental Safety
Battery condition can affect:
reuse;
repair;
storage;
transport;
parts recovery; and
recycling.
Particular care may be required where a battery is:
swollen;
leaking;
punctured;
crushed;
overheating;
burnt;
fire damaged; or
otherwise unsafe.
Unsafe batteries may require segregation and an appropriate specialist route.
Customers and organisations should disclose known battery safety concerns before collection, shipment or drop-off.
10. Packaging
We aim to make practical packaging choices appropriate to the equipment and transport route.
Where suitable, we may reuse:
boxes;
protective packaging;
internal packing materials; and
other suitable shipping materials.
Packaging will only be reused where we consider it reasonably suitable for its intended purpose.
We do not claim that all packaging used by Eco Tech Recycle is recycled, recyclable or environmentally impact-free.
11. Transport and Collections
Transport itself has environmental impacts.
We therefore aim, where reasonably practicable, to consider factors such as:
collection quantity;
route planning;
equipment type;
vehicle requirements;
distance;
loading practicality; and
combining suitable collection activity.
This is one reason why free collection may not be practical for every small or distant load.
Depending on the circumstances, a more appropriate arrangement may include:
drop-off;
postal delivery where safe and suitable;
combined collection;
scheduled collection; or
paid collection.
We do not claim that our collection or transport activities are carbon-neutral or emissions-free.
12. Procurement and Replacement Parts
Where appropriate to the particular repair or refurbishment, Eco Tech Recycle may use:
new parts;
compatible parts;
refurbished parts;
recovered parts; or
used parts.
The choice depends on factors including:
safety;
compatibility;
quality;
availability;
customer requirements;
technical suitability; and
commercial practicality.
Where recovered or refurbished components can appropriately perform the required function, they may support our reuse and refurbishment activities.
We do not make a general claim that using a particular component necessarily produces a specific quantified environmental saving unless that claim can be supported.
13. Working With Downstream Providers
Eco Tech Recycle may work with appropriately selected third parties for activities that cannot or should not be completed internally.
Depending on the equipment, these may include:
recycling;
recovery;
specialist waste treatment;
battery handling;
secure destruction;
logistics; or
other downstream services.
Where waste is transferred, applicable waste requirements and duty-of-care responsibilities are considered.
We do not represent every downstream organisation as an Eco Tech Recycle environmental partner, nor do we adopt environmental claims made by third parties without appropriate basis.
14. Businesses and Schools
We work with businesses, schools, charities, community organisations and other organisations to identify practical routes for unwanted technology.
Depending on the equipment and circumstances, this may support:
reuse opportunities;
repair and refurbishment;
asset recovery;
parts recovery;
appropriate recycling;
improved equipment records; and
responsible management of unwanted IT assets.
The actual outcome depends on the equipment received.
We do not guarantee that every device from an organisational collection will be reused.
15. Donation and Community Routes
Where appropriate opportunities exist, suitable equipment may potentially enter donation, community or other social-value routes.
Such routes depend on factors including:
device suitability;
functionality;
data security;
ownership;
available recipient requirements;
preparation costs;
logistics; and
applicable legal requirements.
We do not guarantee that equipment supplied to Eco Tech Recycle will be donated unless this has been specifically agreed.
16. Environmental Claims
Eco Tech Recycle aims to communicate environmental information accurately and proportionately.
The CMA’s Green Claims Code states that environmental claims should be truthful and accurate, clear and unambiguous, should not omit important information, should consider relevant lifecycle impacts and should be substantiated. GOV.UK
Accordingly, where Eco Tech Recycle makes a specific environmental claim, we aim to ensure that:
the meaning is reasonably clear;
material qualifications are stated;
the claim does not exaggerate the benefit;
relevant information is not hidden;
appropriate evidence exists to support the claim; and
the claim is reviewed where circumstances or evidence change.
17. Claims We Avoid Without Appropriate Evidence
Unless we hold sufficient evidence to substantiate the particular claim and its scope, we avoid blanket statements such as:
Zero Landfill
Carbon Neutral
100% Sustainable
100% Recycled
100% Reused
Guaranteed Reuse
No Environmental Impact
Fully Green
Environmentally Friendly as an unqualified whole-business claim
This does not prevent us from making specific and properly supported factual statements about particular activities.
For example, it may be appropriate to state that a particular device was successfully refurbished or that a particular collection followed a specified route where our records support that statement.
Broad environmental claims are particularly important to handle carefully because CMA guidance warns that general terms such as “green”, “sustainable” and “eco-friendly” can imply a wider overall environmental benefit and therefore require strong substantiation. GOV.UK
18. Evidence and Environmental Records
Where appropriate, records may be maintained to support operational or environmental information.
Depending on the service, these may include:
collection records;
asset records;
device classifications;
repair records;
reuse outcomes;
data-erasure records;
waste documentation;
downstream transfer records; and
other relevant evidence.
The availability and level of detail will depend on the service and applicable requirements.
We should not publish a quantified environmental saving or impact figure unless the methodology, assumptions and evidence supporting it are appropriate for the claim being made.
19. Carbon and Environmental Impact Figures
Eco Tech Recycle does not currently use this Statement to claim a specific:
carbon saving per device;
carbon saving per collection;
percentage reduction in emissions;
percentage diversion from landfill;
reuse percentage;
recycling percentage; or
other quantified environmental outcome.
If we introduce such figures in future, they should be based on a defined methodology and appropriate evidence, with material assumptions and limitations explained.
This approach reflects CMA guidance that environmental claims should be supported by robust, credible and up-to-date evidence and should not exaggerate environmental benefits. GOV.UK
20. Customer and Supplier Environmental Claims
Information supplied by customers, suppliers, recyclers or other third parties may sometimes contribute to environmental reporting.
Where we repeat or rely on a third party’s environmental claim, we should consider whether there is an appropriate basis for doing so rather than assuming that the claim is correct merely because it originated elsewhere.
The CMA’s January 2026 guidance specifically addresses responsibility for environmental claims across supply chains and reinforces the need for businesses throughout the supply chain to ensure claims are clear and accurate. GOV.UK
21. Customer Responsibilities
Customers and organisations can help us identify appropriate routes by:
providing accurate equipment information;
identifying known faults;
disclosing unsafe batteries;
disclosing fire or liquid damage;
removing personal SIM and memory cards where appropriate;
removing account locks where authorised;
removing organisational management where authorised;
backing up required data;
providing asset lists where available;
avoiding contamination with unrelated waste;
separating equipment where requested; and
following agreed collection and preparation instructions.
Accurate information can improve assessment, safety and route planning.
22. No Guarantee of a Particular Environmental Outcome
Unless expressly agreed in writing, accepting or collecting equipment does not guarantee that it will follow a particular environmental route.
Following assessment, different devices within the same collection may be routed differently.
For example, one batch may contain equipment suitable for:
reuse;
repair;
refurbishment;
parts recovery; and
recycling.
The final route depends on the characteristics and status of the individual equipment.
23. Continuous Improvement
We aim to review and improve relevant operational practices over time.
Areas for improvement may include:
device grading;
repair processes;
refurbishment;
data-security workflows;
asset records;
staff training;
battery handling;
packaging;
collection planning;
downstream due diligence;
customer guidance; and
environmental reporting.
Future objectives should be communicated proportionately and should not be presented as completed environmental achievements before they have been achieved.
CMA guidance specifically warns that environmental ambitions and future goals used in marketing should be supported by a clear and verifiable strategy rather than presented in a way that could mislead consumers. GOV.UK
24. Relationship With Other Policies
This Statement should be read together with relevant Eco Tech Recycle policies, including:
Recycling & WEEE Policy
Data Erasure & Data Security Policy
Collection, Device Acceptance & Valuation Policy
Device Grading, Functional Condition & Resale Classification Policy
Business & School Collection Terms
Delivery, Shipping & Collection Policy
Privacy Policy
Those documents provide more detailed information about particular operational and compliance matters.
25. Changes to This Statement
We may update this Statement as:
our operations develop;
services change;
environmental practices change;
evidence improves;
regulatory requirements change;
official guidance changes; or
new environmental objectives are introduced.
The latest version will be published on our website with an updated Last Updated date.
26. Contact Us
Eco Tech Recycle
A trading name of Tech Cell Limited
Company No. 14338989
Email: info@ecotechrecycle.co.uk
Telephone: +44 7777 239555
Website: ecotechrecycle.co.uk
Contact Address:
Suite 2, First Floor
16 Industrial House
Grand Arcade
London
N12 0EH
United Kingdom
